Our No-Show Policy:

Impact of a No-Show

“No-show” appointments have a significant negative impact on our practice and the healthcare we provide to our patients. When a patient “no-shows” a scheduled appointment it:

• Potentially jeopardizes the health of the “no-showing” patient

• Is denying appointments to other patients in need of care

• Disrupts patient flow, wastes physicians’ valuable time, and affects other families

Consequences of a “No-Show” Appointment

If applicable, there will be a $25.00 charge for all “No-show” appointments. If you miss three or more appointments within a year, you may be dismissed from the clinic.

Patient dismissal is at the discretion of your medical provider. Once dismissed, only emergency medical treatment will be offered within the first 30 days of dismissal.

How To Avoid Getting a “No-Show”

1. Confirm your appointment
   W.B. Pediatrics will contact you at minimum, two business days before your scheduled appointment to confirm your visit. **Please remember confirmation calls are a courtesy, ultimately it is your responsibility to know your appointment date and time**

2. Arrive 5-10 minutes early
   When you schedule an office visit with us, we expect you to arrive at our practice 5-10 minutes prior to your scheduled visit. This allows time for you and our staff to address any insurance or billing questions and/or to complete any necessary paperwork before the scheduled visit.

3. Give 24 hours’ notice to cancel the appointment
   When you need to cancel or rebook a scheduled visit, we expect you to contact our office no later than 24 hours before the scheduled visit. This allows us a reasonable amount of time to determine the most appropriate way to reschedule your child’s care as well as giving us the opportunity to rebook the now vacant appointment slot with another patient. If it is less than 24 hours before your appointment and you are unable to show up, please give us the courtesy of a phone call.